Via-E - 18 doll shoes, doll clothes trunk, 18 inch doll hangers, gotz dolls clothes, 18 inch doll wardrobe, doll clothing trunk, 18 inch clothes

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SHIPPING POLICY

Domestic Shipping 
Shipping costs will vary according to the destination and the weight of the package. Domestic packages are shipped via FedEx. All shipments will have a tracking number that will be sent to you by email. Please email us if you need additional information. 

International Shipping 
We do ship outside of the United States. Shipping costs will vary according to the destination and the weight of the package. International packages are shipped by way of FedEx. All international shipments will have a tracking number that will be sent to you by email. Overnight and Expedited options are not available due to the cost. Customs duty and taxes are the responsibility of the recipient. Please email us if you need additional information. 

Note: Via-E and Via-E partners are not responsible for shipping delays or problems once a package leaves the United States. 

Direct Ship Items 
In most cases, items with a "DS" after the product sku (stock keeping unit: the unique catalog item identification number) are items which are shipped directly from the manufacturer and require additional time for delivery. Please allow 2-3 days for processing and another 3-7 business days for items to ship. 

Direct ship items are shipped UPS, FedEx or USPS depending on the manufacturer. When your item(s) is shipped, we will notify you of the shipping method and provide you with the tracking number in an email so you can track the order.

 

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Via-E · 50 Via Cartama · San Clemente, CA · 92673 · Phone: 888.877.7992 · Email: info@via-e.com
Copyright © 2010 Via-E. All rights reserved.
Via E, Via Me, Via ReNew, Via Education, Via Café, Alex, Nick O’shay, Alexis O’shay, Elena, Today’s Passport, Storicolor are trademarks of Via-E.
Via-E, Inc. The American Girl, Madame Alexander and Gotz dolls are trademarks of American Girl, LLC, Madame Alexander Doll Company and Götz Puppenmanufaktur International. All trademarks are the property of their respective owners. Via-E has no association with any of the afore mentioned doll manufactures and utilizes the dolls found on our site as models under “fair use” conventions to sell its clothing and accessories.